Country engagement

Keeping in mind the specificities of the local public and private sectors, the Global Facility co-creates tailored approaches towards MSMEs’ resilience. Whether at a global or national level, our efforts focus on supporting MSMEs with their economic transformation towards societal resilience and environmental sustainability.


The Global Facility has been supporting MSMEs in Colombia and Ghana where local affiliates of the Global Facility leverage the best-in-class capacity and expertise for a resilient recovery. Both the geographic scope and partnership will expand as the Global Facility evolves, tailoring the solutions and cooperation to national contexts.


Country-level solutions are designed and implemented in a phased approach:

•    Understand the country-specific needs

•    Establish working dialogue and facilitate public-private cooperation 

•    Implement and operationalize capacity building solutions for SMEs

Country level implementation


Support to the recovery of 500 MSMEs from the shocks of the pandemic through 7 workshops carried out by the Colombian taskforce team: UNDP, UN Global Compact, ICC’s Bogotá Chamber of Commerce, DHL, and PwC


Support the setup of cooperatives for 850 women shea nut farmers through the Ghana Shea Landscape Emissions Reduction Project, the Global Shea Alliance

The Global Facility in Colombia

In 2021, the Global Facility engaged five partners in Colombia including UNDP, UN Global Compact, ICC’s Bogotá Chamber of Commerce, DHL, and PwC. The joint taskforce team held 7 webinars for Micro-, Small and Medium-sized Enterprises (MSMEs) in Bogotá and other regions. To support the recovery of 500 MSMEs from the shocks of the pandemic, all partners agreed upon a workplan for 2022 to scale up the solutions in digital transformation and business strengthening. Read more about our progress in 2021

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The Global Facility in Ghana

In collaboration with the Global Shea Alliance, the Global Facility supported the setup of cooperatives for 850 women shea nut farmers through the Ghana Shea Landscape Emissions Reduction Project. The project is also supported by our strategic partners PwC and DHL Ghana. For MSMEs or mature cooperatives in the shea value chain, the Global Facility in Ghana will continue to provide support in three solution areas: green transformation, connection to new markets, and lowering barriers to capital. Follow up on our country-level implementation through our quarterly newsletter.

Digital Path E-Learning Platform

The Digital Path platform was launched during the UN General Assembly in 2021, offering curated and cutting-edge content provided by all partners of the Global Facility. With technical support from Microsoft, the platform has the advantages of adaptivity, flexibility, and cost-efficiency to serve beneficiaries at the global and local level. The online courses cover IMM, access to capital, business strengthening, financial risk management, sustainable trade, sustainable business practices, and Responsible Business for Human Rights and Gender equality. Visit the Digital Path.

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Smart Facilities for Health

What started as a knowledge exchange with our private sector strategic partners in the Global Facility has evolved into a flagship solution, bringing reliable green energy and smart technology to the Smart Facilities for Health.

Supported by local MSME service providers, it has equipped health systems to weather the unprecedented demands presented by the pandemic in a range of contexts, including laboratory and diagnostic settings, central medical stores, pharmacies, dispensaries, and healthcare delivery settings. The Smart Facilities for Health solution has applicability to building a crisis-resilient health sector and demonstrates the transformative potential of combining private sector technical expertise with deep embeddedness in local economies and public health systems across the Global Facility partners.

Impact Measurement and Management

The UNDP-led Business Call to Action (BCtA) and the Global Facility has partnered together on scaling up the delivery of IMM training. With AGFUND, services and training were delivered to 48 field officers as trainers identified in intermediary organizations within the Arab world.

Through a train-the-trainer approach, the IMM training reached 1,463 MSME clients and 380 employees of microfinance institutions (MFIs) trained in Sudan and Jordan. BCtA developed four video tutorials on IMM in Arabic for the banks and their clients to review and reinforce their knowledge of IMM. Furthermore, to incorporate a gender lens into IMM, an additional video tutorial was designed to encourage organizations to create a gender-aware impact framework, which helped Increase women-led organizations by 33% in Sudan.


BCtA made remarkable progress in building IMM capacity of these banks and their clients. With IMM training, the National Microfinance Bank (NMB) in Jordan and Ebdaa Microfinance Bank in Sudan, could increase their financial portfolios with MSME clients and raise awareness about the SDGs at a grassroots level. By creating an internal data management system to gather data from stakeholders, MFIs introduced new KPIs to monitor impacts and promoted new products and services based on MSMEs' needs to maximize impact.

Read more about the stories in Jordan and Sudan.

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The ICC Centre of Entrepreneurship

In 2020 ICC launched the ICC Centre of Entrepreneurship to support, prepare, connect, and mobilise the next generation of entrepreneurs and business leaders, enabling people with opportunities to build meaningful livelihoods. The Centre works with global, regional and local partners to ensure the programmes being offered are both relevant locally and regionally but also to scale up successful programmes globally where possible. 10 hubs have been launched in four continents.  Learn more.